- We offer multiple methods to make payments for your order: Credit Card & Debit Card, Net Banking & more. All transaction details remain confidential and private.
- We also offer our customers with Card Verification Method (CVM) which ensures that the person submitting the transaction is in possession of the actual card, since the 3 numeric code cannot be copied from charge slips / receipts or skimmed from the magnetic band.
- This payment method is applicable across India depending on your location. Once the payment is made we will ship your product with no delivery charges through reliable courier services (Fedex / Blue Dart etc.) In case of any doubts, please feel free to get in touch with customer care @ 18001202175
- There are absolutely no hidden charges when you make a purchase with novaeyewear.com.
- In case you have received defective/damaged/different product than described, you can get a replacement within 14 days of delivery.
Our customers' entire Credit Card Authorization is done using through highly secure Payment Gateway.
Shipping & Delivery
How much are the delivery charges?
We do not charge on purchases.
- Shipping charge of Rs.100 will be charged if the address is changed after the product is shipped.
What is the estimated delivery time?
The estimated time of delivery is based on the products purchased. It usually takes 5-7 business days for the product to be shipped to your doorsteps.
How will the delivery be done?
We process all deliveries through reputed couriers (Blue Dart, Fedex etc).
Are there any hidden costs (sales tax, octroi etc.)?
There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.
Why does the estimated delivery time vary from product to product?
Items which are labeled 'In Stock' on their respective product pages, usually takes 5-7 business days to reach our customers.
In case you have received defective/damaged/different product than described, please get in touch with customer support at firstname.lastname@example.org